Our Ethos

‘Always’ captures our commitment to reliability, professionalism and being available to our clients whenever they need us. Every time, every day, no matter what, we are here for you.

Our history

MIGA has supported and protected the healthcare profession for over 120 years.

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Our commitment

Is to always be there for our clients to help and support them when they need it most.

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Community & environment

Supporting healthcare professionals of the future and minimising our environmental impact are important to us.

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  • Our vision

    To empower healthcare professionals to practise with confidence and achieve safer, better health care for the community.
  • Our mission

    To deliver high quality indemnity insurance and support to the health care sector across Australia:
    • Offering products which are innovative and progressive and which set the benchmark for the industry, represent real value and which are responsive to our clients' needs
    • Providing confidence through our commitment to high quality, expert advice and personal service and support.
  • Our goals

    Products and Services
    Provide high quality, expert advice and personal service and support and offer quality insurance products that are progressive, set the benchmark for the industry, represent real value and which are responsive to our clients’ needs.
    Maintain the Group’s reputation for strong financial management and results and ensure all key financial targets are met and where possible, exceeded.
    People and Culture
    Retain and attract well qualified staff, who share our values, through our commitment to their personal and professional development, conditions of work, work-life balance and training.

    Engagement of members and clients
    Achieve high levels of engagement with members and clients, through their interactions with MIGA including, participation in the Risk Management Program, the e-Bulletins, annual surveys, the MIGA website and visibility of MIGA at medical practices, conferences hospitals and universities.

    Market share
    Grow market share to consolidate the Group’s position nationally and achieve economies of scale.
    With a focus as we grow on maintaining the culture of the business and the Group's commitment to personal care, quality service and expert advice.
    Diversify the Group’s portfolio, by providing indemnity insurance to the broader healthcare sector, in turn achieving greater scale and a reduced reliance on income from the core doctor business.
    Maintain a governance and organisational structure which ensures MIGA can achieve its objectives within a framework of transparency and accountability.
    Maintain strong relationships, partnerships and networks with key stakeholders to maximise the Group's reputation and influence.
    The community
    Ensure the Group’s policies, guidelines and business practices support the general community and to not place it at risk.

Meet our team

Find out more about the people behind MIGA.

Insurance policies are issued by Medical Insurance Australia Pty Ltd (AFSL 255906).  MIGA has not taken into account your personal objectives or situation.  Before you make any decisions about our policies, please review the relevant Product Disclosure Statement (which can be found here) and consider your own needs.
Information on this site does not constitute legal or professional advice. If you have questions, or need advice please contact us for assistance.