Careers with MIGA

MIGA is a leading national provider of medical indemnity insurance and associated services to the healthcare profession across Australia.

Current Opportunities

  • Client Services Officer

    • Adelaide CBD Head Office Location
    • Collaborative Team Culture
    • Awarded "Aon Best Employer 2019"
     
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients.  As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking a Client Services Officer with passion and drive to support the business.
     
    Your new role
    An exciting opportunity exists for a highly motivated individual to join our Client Services team. Reporting to the National Manager – Client Services you will be part of a team that is responsible for:
    • Handling various enquiries from existing members
    • Completing detailed file notes of all discussions with members
    • Preparing appropriate correspondence in response to membership/insurance issues and customise standard letters where appropriate
    • Updating and maintaining membership records and data base
    • Responding to and deal with all issues associated with the annual renewal of membership/insurance, including assisting with production of documentation
    • Providing support and assistance with any membership/insurance issues and provide back up to other staff within the Client Services Department.
     
    What you'll need to succeed
    • Have proven insurance industry experience with a good knowledge and understanding of general insurance products and the insurance market
    • Have demonstrated experience working in a customer service role
    • Ideally have an understanding of and experience within medical indemnity and/or professional indemnity insurance.

    What you'll get in return
    • Be part of a professional and dynamic team and a growing organisation that is committed to service quality
    • Fantastic working environment with great company benefits
    • Adelaide CBD location in a modern office.

    If you would like to work for a leading, innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please follow the below instructions:
     
    Please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role
    via the Apply button on SEEK.
     
    For a confidential discussion and a copy of the Position Description, please contact Suzanne Thompson, Human Resources Advisor on 1800 777 156. For further information on MIGA please visit our website at www.miga.com.au.

    Applications close 5.00pm Tuesday, 8 December 2020

     
  • Marketing Specialist

    • Be part of a professional and dynamic marketing team
    • Fantastic working environment with great company benefits
    • Be creative and make a difference
    • Adelaide CBD based role 

    Bring your passion for all things marketing to support and enhance our communications and interactions with our clients and stakeholders.  We are looking for someone with a creative mindset to join our team to help drive our communications and engagement.  Reporting to the Marketing Manager you will be responsible for:
    • Market responsibility for Doctors in private practice, Healthcare businesses and Midwives in private practice
    • Content development for each market (listed above) including email, social media, web and print
    • Responsible across all markets for print production, advertising placements (print and digital), Website development and Google advertising
    • Responsible for reporting on advertising bookings and outcomes, Google advertising and website tracking and goal conversion
    • The implementation of Marketing component of the new insurance system

    The ideal candidate will be a team player with a customer focus and have:
    • Experience working in Financial Services or a similar compliance heavy industry
    • Experience working within a Marketing Team successfully managing multiple projects and deadlines
    • Experience planning, preparing and implementing marketing activities for specific markets
    • Experience using Salesforce Marketing Cloud, Pardot or similar to create automated workflows and customer journeys.
    • Proven ability to build and maintain positive relationships with work colleagues and key external stakeholders
    • Ability to write creatively for specific audiences across, web, social media, email and printed materials
    • Ability to set up Google Analytics campaigns and conversion goals, report and interpret result

    If you are a highly motivated and an experienced team player and would like to work for a leading, innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please follow the below instructions:
     
    To apply please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role

    to recruitment@miga.com.au.

    For a confidential discussion and a copy of the Position Description, please contact Suzanne Thompson on 1800 777 156.  

MIGA is proud to be recognised as an Aon Best Employer Australia 2019.

Aon Best Employers certification evaluates employee opinions to measure effective leadership, talent focus, organisational agility and employee engagement.

Certification is positive recognition that MIGA’s culture, leadership and the work environment we have created engages our people and motivates them to achieve their potential.
 

Benefits

Employees have access to some great additional benefits.

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Our vision, mission & goals

A road map to our future.

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Our values

Find out what makes us ‘tick’.

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Insurance policies are issued by Medical Insurance Australia Pty Ltd.  MIGA has not taken into account your personal objectives or situation.  Before you make any decisions about our policies, please review the relevant Product Disclosure Statement (which can be found here) and consider your own needs.