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Careers with MIGA

MIGA is a leading national provider of medical indemnity insurance and associated services to the healthcare profession across Australia.

Current Opportunities

  • Client Relationship Advisor

    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking a Client Relationship Advisor with passion and drive to support the business. 

    Your new role

    Reporting to MIGA’s National Manager – Client Services you will:

    • Developing and managing relationships with individuals in key groups
    • Handling membership and insurance enquiries for key groups, including growing and retaining the business
    • Handling enquiries, including insurance enquiries under the Midwife Insurance Scheme and assisting the retention and grown of this business sector nationally.

    What you’ll need to succeed

    To be considered for this role, you will ideally have:

    • Hold and maintain Tier 2 education level as per ASIC PS 146 Licensing: Training of financial product advisors. If this is not currently held it must be obtained within the first month of employment in the role and MIGA will assist with the attainment of this qualification.
    • Experience working in roles within the general insurance or insurance broking industry
    • Sound knowledge and understanding of general insurance products, professional indemnity and or medical indemnity and the insurance market
    • Significant experience working in client service and relationship development and management roles.

    What MIGA offers:
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • A modern office environment
    • An excellent company culture, MIGA was recognised by Kincentric as a 2021 Best Employer (Australia)
    • Reward and Recognition:
      • Salary Package commensurate with role and experience
      • Generous employee benefits, including above award Superannuation.

    To apply please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano in our Human Resources Department on 1800 777 156.

    Applications close Friday, 10 December 2021.
     

    Apply Now
     
  • HR/Payroll Coordinator

    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking a HR/Payroll Coordinator with passion and drive to support the business. 

    Your new role

    Reporting to MIGA’s National Manager – Human Resources you will:

    • Providing clerical and administrative support to the Human Resource/Payroll Department 
    • Assisting the HR Advisor with the recruitment process
    • Coordinating the induction processes, including preparation of programs, employee folders
    • Oversee the employee timecard process
    • Providing back up and support to the Senior Payroll Officer 
    • Assist the National Manager – HR with the coordination and administration of employee training and development
    • Management of all HR/Payroll corporate files, including file set up, filing of documents and archiving arrangements 
    • Oversee the filing and ongoing maintenance of the confidential employee filing, including file set up, filing of documents and archiving arrangements 
    • Providing support and back up to the Human Resources and Payroll team members.

    What you’ll need to succeed

    To be considered for this role, you will ideally:

    • Be currently studying or completed a Diploma in Human Resources, or Certificate IV in Office Administration or related discipline
    • Have a minimum 12 months experience in a HR Administrator/Coordinator role
    • Have demonstrated experience working within a Human Resources environment requiring a high level of confidentiality and trust
    • Have excellent administrative skills
    • Have the ability to work independently as well as productively within a small professional team environment.

    What MIGA offers:
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • A modern office environment
    • An excellent company culture, MIGA was recognised by Kincentric as a 2021 Best Employer (Australia)
    • Reward and Recognition:
      • Salary Package commensurate with role and experience
      • Generous employee benefits, including above award Superannuation.

    To apply please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano in our Human Resources Department on 1800 777 156.

    Applications close Friday, 10 December 2021.
     

    Apply Now
     
  • Client Services Officer (NSW)

    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients.  As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking a Client Services Officer with passion and drive to support the business.

    Your new role

    We are looking for a highly motivated individual with strong relationship‑building skills to join our growing organisation. Reporting to the Manager – Corporates and Intermediaries you will be part of a team that is responsible for:

    • Handling membership and insurance enquiries, processing, new business quoting and renewals for individual doctors, brokers and key groups
    • Providing back up and support to the Business Development staff in NSW and other states
    • Attending and organising education and risk management events for doctors, key groups and students
    • Assist with the group contact program to build strong relationships and maintain regular contact with all existing members in line with contact plan 
    • Handle enquiries relating to key groups that contact or are referred to the Sydney office
    • Prepare appropriate correspondence in response to membership/ insurance issues and customise standard letters 
    • Update and maintain client and membership records and data base
    • Respond to and deal with all issues associated with the annual renewal of membership/ insurance
    • Provide support and attend student and intern orientation events to assist in sign up of new students and members at key times of the year
    • Support special projects relating to group new business initiatives.

    Intrastate and interstate travel, some weekend and after hours is required to meet the needs of the role.
     
    The ideal candidate will have:
    • A good knowledge and understanding of general insurance products and the insurance market
    • Worked in the general insurance industry
    • Experience in working in a customer service role.

    What you’ll need to succeed

    To be considered for this role, you will ideally have:

    • Hold and maintain Tier 2 education level as per ASIC PS 146 Licensing: Training of financial product advisors
    • Accurate word processing and data entry skills
    • Intermediate/ advanced computer literacy in a Windows environment 
    • Demonstrate a professional telephone technique and manner
    • Commitment and passion for providing a high standard of customer service 
    • Well-developed written and oral communication skills
    • Demonstrated capacity to manage work priorities, meet deadlines, follow instructions and achieve targets in accordance with Group requirements
    • Committed to the promotion of a culture of continuous improvement and efficiency
    • Maintain a confident and professional approach at all times 
    • Display a pleasant personality that portrays a positive personal corporate image
    • Readiness to work within the Group’s internal and external values 
    • Adherence to MIGA’s Service Commitment.

    What MIGA offers:
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • Sydney CBD location in a modern office
    • Reward & Recognition
    • Salary package commensurate with role and experience
    • Generous employee benefits, including above award Superannuation.

    To apply please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano in our Human Resources Department on 1800 777 156.
  • Business Development Advisor (QLD)

    • Suited to highly motivated sales individual
    • Collaborative team culture
    • Challenging and multi-facet role.
     
    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients.  As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking a Business Development Advisor with passion and drive to help us grow our business pipeline.

    Your new role
    Reporting to the National Manager – Business Development you will be part of a national team that is responsible for:
    • Growing MIGA’s business to meet agreed growth targets in hospital and student market segments across Queensland.
    • Development and implementation of marketing and promotional initiatives in the hospital & student market segments.
    • Identification of sales opportunities and implementation of sales strategies within the hospital and student market segments.
    • Handling insurance and membership enquiries from current and prospective clients and assisting with retention of clients.
    • Provision of back up and support to the other Business Development Advisor in QLD and in other states.
     
    What you’ll need to succeed
    To be considered for this role, you will ideally have:
    • proven sales and marketing experience, preferably within the healthcare or pharmaceutical industry or a member based organisation.
    • demonstrated experience in implementing and reporting on successful sales strategies, experience in new business generation and a confident ability in delivery of presentations.
    • worked in the health care sector or have a good working knowledge of the industry.
    • experience in medical indemnity or professional indemnity insurance.

    You will need to be able to work independently and as part of a team to achieve goals and targets. There will be a need for intrastate and interstate travel, with some weekend and after hours work being a requirement to meet the needs of the role.
     
    What MIGA offers
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • Be part of a diverse and dynamic sales team that continually thrive for excellence
    • Reward & Recognition:
      • Salary package commensurate with role and experience
      • Bonuses in recognition of performance and business growth
      • Generous employee benefits, including above award Superannuation.

    To apply please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano in our Human Resources Department on 1800 777 156.
  • IT Service Delivery Coordinator

    • Be part of a professional organisation that is committed to service and quality
    • Collaborative Team Culture
    • Fantastic working environments with great company benefits.

    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients.  As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking an IT Service Delivery Coordinator with passion and drive to support the business.

    Your new role

    Reporting to the Technology & Information Security Manager you will be responsible for: 

    • The maintenance, support, and administration of MIGA’s IT Operations
    • Ensuring MIGA’s internal customers are provided with excellent customer service and that service requests are proactively remediated as per agreed SLA’s
    • Ensuring appropriate IT and security governance processes are established and maintained
    • Excellent internal customer service standards and proactive communication in the delivery of products and services to the MIGA group
    • Proactive maintenance of MIGA’s server infrastructure, telephony, core applications and mentoring a small IT team
    • Documentation of IT policies and procedures
    • Managing external vendor SLA’s to ensure support and service tickets are adequately responded to minimizing disruption to the business.

    What you’ll need to succeed

    To be considered for this role, you will ideally have:

    • 5 + years’ experience working as an IT System Administrator or IT Service Delivery role
    • Experience in the management of Microsoft Active Directory, Group Policy Objects and Azure AD replication
    • Experience in M365 administration (Exchange, License Management & Security)
    • Experience in SCCM / Microsoft InTune and the automated deployment of assets and applications
    • Proven skills in working with Windows Server 2012 – 2019 and understanding of vmWare and virtualization technologies (ESXi)
    • Understanding and experience working with Microsoft Azure resources
    • Experience in VEEAM Backup and Replication and restore activities
    • Experience in Endpoint, Detect and Response applications
    • Knowledge of Change Management processes and operating in an ITIL environment
    • Proven track record of achievement in management of an IT service desk and proactive maintenance of IT environments
    • Experience working at a senior level within a professional services environment.

    What MIGA offers:
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • Fantastic working environment with great company benefits
    • Reward & Recognition
    • Salary package commensurate with role and experience
    • Generous employee benefits, including above award Superannuation.

    To apply please forward a resume and cover letter (no longer than two pages) which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano in our Human Resources Department on 1800 777 156.
  • IT Governance Specialist

    • Adelaide CBD Head Office Location
    • Collaborative Team Culture
    • Fantastic working environment with great company benefits


    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients.  As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking an IT Governance Specialist with passion and drive to support the business. 
     
    Your new role
    An exciting opportunity exists for a highly motivated individual to join our Corporate Services team. Reporting to the Technology & Information Security Manager, the IT Governance Specialist is responsible for: 
    • Developing and reviewing information security policies and procedures
    • Developing a data governance model and increasing data ownership and awareness to business stakeholders
    • Participating in information security audits, and assisting in the design, implementation and monitoring of security controls.
    • Ensuring appropriate governance processes are established and maintained
    • Monitoring MIGA’s computer networks and cloud systems to identify and resolve any security breaches
    • Evaluate the risk of any new and existing software and systems, to help protect MIGA’s data and sensitive information
    • Creation of operational and security governance reports
    • Managing the staff Security Awareness training program.
     
    What you’ll need to succeed
    • Tertiary qualification in Information Technology and/ or 5 years’ experience in an IT Governance and/or compliance role for either an auditing firm or financial services organisation
    • Specialist knowledge and application of legislation, regulations, policies and standard practice and procedures relevant to information technology
    • Knowledge and understanding of key industry standards and regulatory landscape:
      • APRA CPS234 / CPG234 / CPS235
      • Familiarity with operating in a cloud / IaaS environment
    • Significant skills and experience with cyber security systems, environment and processes and supporting security frameworks within an organisation
    • Experience in the preparation of IT security risk assessments and establishing risk management strategies 
    • Experience in implementing IT training programs around information security, including preparation of policy, procedures and training manuals.
     
    What MIGA offers
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • A modern office environment
    • Reward and Recognition:
      • Salary Package commensurate with role and experience
      • Generous employee benefits, including above award Superannuation.


    If you would like to work for a leading, innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please follow the below instructions:

    To apply please forward a resume and cover letter which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano in our Human Resources Department on 1800 777 156.
  • Administrative Assistant - Legal Services

    • Adelaide CBD Head Office Location
    • Collaborative Team Culture
    • Fantastic working environment with great company benefits


    About our business
    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients.  As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine.  MIGA provides insurance protection backed by a range of support services, which encompass insurance advice, risk management education, claims management and medico-legal support, advocacy and peer support. We are a dynamic, multifaceted business seeking a Legal Secretary with passion and drive to help us grow our business pipeline.
     
    Your new role

    Reporting to the Senior Manager – Legal Services you will be responsible for providing secretarial and administrative support to the Legal Services Department. Other responsibilities include (but not limited to):

    • Provide typing and telephone support to the Department 
    • Accurate typing of audio (dictaphone) recordings 
    • Processing and filing of correspondence as required
    • Insurance system – data entry and claim file maintenance as required
    • Making up files and filing as required
    • Assist with maintaining files in the claims database and the document management system 
    • Assist with processing of the numerous accounts received into the Department 
    • General administrative and clerical support 
    • Provide support as required to the Department nationally 
    • Assist with the maintenance of the compactus containing the claims files  
    • Assist with ensuring closed files are stored appropriately on site and then archived and removed off site 
    • Assist with various administrative tasks associated with visits from various reinsurers and other third parties as required
    • Assist with various administrative tasks associated with external and internal claim files reviews and audits.
     
    What you’ll need to succeed

    To be considered for this role, you will ideally have:

    • Proven experience in a secretarial or clerical role preferably in a law firm or professional services organisation
    • Proven experience using a Dictaphone
    • A certificate in Business Administration (Legal) or equivalent will be highly regarded.
     
    What MIGA offers
    • Be part of a professional and dynamic team and a growing organisation that is committed to service and quality
    • A modern office environment
    • Reward and Recognition:
      • Salary Package commensurate with role and experience
      • Generous employee benefits, including above award Superannuation.

    To apply please forward a resume and cover letter which clearly addresses:
    1. The reason for your interest, and
    2. How your skills and experience suit the role.

    For a confidential discussion and a copy of the Position Description, please contact Debbie Stillitano on 1800 777 156.

MIGA is proud to be recognised as a Kincentric Best Employer Australia 2021.

Kincentric Best Employers certification evaluates employee opinions to measure effective leadership, talent focus, organisational agility and employee engagement.

Certification is positive recognition that MIGA’s culture, leadership and the work environment we have created engages our people and motivates them to achieve their potential.

MIGA has previously been recognised as an Aon Best Employer Australia 2019.

Benefits

Employees have access to some great additional benefits.

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Our vision, mission & goals

A road map to our future.

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Our values

Find out what makes us ‘tick’.

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Insurance policies are issued by Medical Insurance Australia Pty Ltd (AFSL 255906).  MIGA has not taken into account your personal objectives or situation.  Before you make any decisions about our policies, please review the relevant Product Disclosure Statement (which can be found here) and consider your own needs.