Free insurance protection for medical students
Insurance cover for healthcare businesses and group insurance for doctors
Free insurance protection for interns
Professional indemnity cover for healthcare businesses, group arrangements and individual doctor cover
Doctors in Training
Insurance for Junior Medical Officers, Doctors in Training, GP Registrars
Protection for eligible privately practising midwives
Insurance for GPs & specialists, Staff Specialists, Career Medical Officers, New Fellows, Overseas Trained Doctors
Medico-legal Services & Support
Legal advice, claims management & 24 hour emergency support
Medical Student Elective Grants & Doctor in Training Grants
Support & resources to help you reduce your risks in practise
Risk Management Program
Diverse and interesting activities that help reduce your day to day risk
Helping you prioritise and manage your own health
Find out what you need to do, before you do it
MIGA Qantas Rewards Program
Earn Qantas Points on your insurance with MIGA
MIGA Plus Business Insurance
Protection against the day-to-day risks of running your business, including business interruption, burglary and public liability
‘Always’ captures our commitment to reliability, professionalism and being available to our clients
Managing MIGA’s operations and charting a course for the future
Our talented and committed staff who deliver real value and support to our clients
Easy access to publications including Annual Reports, MIGA Bulletins and Policy Documents
Careers with MIGA
You too could join our team of passionate staff
Our Service Commitment reflects our genuine desire to consistently deliver the highest level of professional support, expert advice and quality service to our members, clients and stakeholders (you).
MIGA's Service Commitment sets out the minimum service standards we will provide to you and operates together with the many laws governing the financial integrity and conduct of the medical indemnity insurance industry.
In offering you medical and professional indemnity insurance we also provide an extensive range of risk management services, claims and legal support and exclusive policyholder and member benefits. In doing so we are committed to providing the highest level of professional service and individual care.
To achieve this we are committed to creating an environment where our staff enjoy coming to work each day. We want them to fulfil their potential and be committed to our common goal of providing outstanding service.
We promise to be honest, fair and transparent in all of our dealings and interactions with you.
With this in mind, following are our minimum service standards in relation to phone calls and correspondence within our business:
If you are not happy with our products or services or you have any concern about MIGA, we will do our best to resolve the matter in a fair and equitable manner with you.
Simply contact us to discuss your concern. To allow us to make a full assessment, we will request that you submit details in writing along with any supporting documentation.
If your concern becomes a complaint our Internal Dispute Resolution process is set out in our Combined Financial Services Guide and the Product Disclosure Statement and is also available on our website at www.miga.com.au.
If you are not satisfied with the steps taken by us to resolve your complaint, you can seek assistance from the Australian Financial Complaints Authority (AFCA). AFCA is available to independently and impartially resolve complaints from consumers in the financial system. AFCA can be contacted by phone on 1800 931 678 (free call) or at www.afca.org.au.
You can refer an insurance related dispute to AFCA at no cost to you, but time limits may apply to complain to AFCA so you should consult the AFCA website to find out if or when the time relevant to your circumstances expires.
AFCA will only consider insurance matters. If you are a member of MDASA, AFCA cannot consider matters relating to your membership nor any entitlements you have to discretionary indemnity with MDASA.
Australian Financial Complaints Authority
MIGA's Dispute Resolution Process
Insurance policies are issued by Medical Insurance Australia Pty Ltd. MIGA has not taken into account your personal objectives or situation. Before you make any decisions about our policies, please review the relevant Product Disclosure Statement (which can be found here) and consider your own needs.