Our staff

Meet some of the people who deliver our services & are available to assist you


  • Heather Holdem

    Heather is one of our friendly receptionists and it is likely you will encounter her voice when you call MIGA. Heather greets our clients when they call and ensures their call is put through to a member of staff who can promptly attend to their query.

Legal Services

  • Michelle Jenkins

    Michelle has a wealth of experience in medico-legal law having worked as a Senior Associate at Minter Ellison for 15 years. During that time, she was frequently engaged by MIGA to support and act for our clients when their matter or claim required external legal representation. Michelle’s breadth of experience provides her with a strong understanding of the issues facing doctors and the challenges they encounter navigating legal processes.

Client Services

  • Jodi Vincent

    Jodi leads our Client Services Officers in helping our clients arrange and manage their insurance with MIGA.  When you insure with us you will have a dedicated Client Services Officer who will be available to assist you on an ongoing basis.  This provides you with a consistent point of contact and helps us to provide you with a better service.  Jodi and the team are here to help you.

Risk Management

  • Paula Meegan

    Risk Education Manager

    Paula has extensive qualifications and experience in law and education. She has practiced in four jurisdictions, including in medical defence. Paula has educational experience across three universities and delivering a Compulsory Professional Development Program for the Legal Services Commission.  At MIGA Paula is responsible for the ongoing development of MIGA’s risk education program for our members and clients, providing a range of engaging activities for all learning styles from face-to-face education and training to interactive and self-directed learning opportunities online. Paula welcomes suggestions for program topics and can be contacted at reo@miga.com.au.
  • Gareth Thomas

    Risk Services Coordinator

    Gareth has worked in clinical risk management in public hospitals in both Australia and New Zealand, predominantly in the areas of paediatrics and women’s health.
    He delivers education to our clients, Practice Managers and medical practices based on MIGA claims experience. He also conducts practice reviews to help identify policy, procedural and medico-legal issues that give rise to claims and complaints and provides advice on strategies for minimising risk.
    Gareth is actively involved in the development of activities for MIGA’s Risk Management Program and also assists in coordinating the day to day running of the Program.
  • Jane Clark

    Administration Officer

    With a career in customer services (both in the UK and Australia), Jane is a facilitator for risk management enquiries, whether to do with Workshop and Conference bookings, access to the Client Area, assisting clients engage with online Activities and Workshops, or facilitating requests for information and advice on medico-legal issues.  Jane is your ‘go to’ person.

Insurance policies are issued by Medical Insurance Australia Pty Ltd (AFSL 255906).  MIGA has not taken into account your personal objectives or situation.  Before you make any decisions about our policies, please review the relevant Product Disclosure Statement (which can be found here) and consider your own needs.
Information on this site does not constitute legal or professional advice. If you have questions, or need advice please contact us for assistance.