Each year MIGA assists its clients handle the emotional pressure associated with a claim or investigation. Some clients cope with this pressure better than others, some seek help and support and others don't. Some clients who have a claim are reluctant to seek out the support they need.
Every client involved in a claim has different support needs, be it from family and friends, understanding colleagues, legal advisors or professional medical support. In our experience, clients involved in a claim or investigation experience a range of emotional, physical, behavioural and mental responses. The resulting strain can lead to a loss of perspective and difficulty coping with the everyday demands of life, both in their practice and at home.
We always do our best to ensure clients are involved and supported during litigation, and provide additional reassurance about what they can expect during the process. For the duration of a claim or investigation we are available to provide you with the confidential guidance and support you may require.
Should you feel particularly anxious about a claim, we encourage you to contact our Medico-legal Department on 1800 839 280 and talk to one of our in-house lawyers. They can discuss with you your individual needs and agree the best support framework for you.